Help center
How can we help?
Answers about programs, payments, certificates and your account.
Getting started
How do I choose the right program?
Start from your goal. Learning paths show the recommended order of courses for a role; individual courses list the level and prerequisites on their page. If you're unsure, contact us and we'll suggest a starting point.
Do I need a technical background?
Most beginner programs assume only comfort with a computer and spreadsheets. Intermediate and advanced programs list their requirements on the course page.
Are sessions live or recorded?
Each program shows its format: Live (scheduled cohort sessions), Recorded (self-paced), or Live + Recorded. Live sessions are recorded and added to your dashboard.
Payments & refunds
Which payment methods do you accept?
UPI, cards, net banking and wallets via Razorpay. Instalment options are shown at checkout where available.
Can I get an invoice for my company?
Yes. Add your company name and GST number at checkout, or contact us after purchase and we'll reissue the invoice.
What is the refund policy?
See the Refund Policy page for the refund window and conditions.
Learning & certificates
How do projects get reviewed?
Submit projects from your dashboard. Each submission is reviewed against a rubric and you receive written feedback.
How do I get my certificate?
Certificates are issued automatically once all required lessons and projects are complete, and can be shared to LinkedIn.
Can I switch cohorts?
If you can't attend your cohort, you can request a transfer to the next one, subject to seat availability.
Account
I forgot my password.
Use the “Forgot password” link on the login page and we'll email you a reset link.
Can I change the email on my account?
Yes, from Profile settings in your dashboard. You'll need to confirm the new address.
- Learn
- Certify
- Work
- Grow