Advanced project
Customer Support AI Agent
Answer customer questions from your knowledge base and escalate what matters.
- InputCustomer question
- AIAI + knowledge
- AutomationRoute + log
- OutputResolved reply
- OpenAI
- Vector DB
- n8n
- Slack
Build agents that plan, use tools, remember context and hand off safely.
Taught by Prashant Deol
Tools you’ll use
4 modules · 12 lessons · 9+ hours
Advanced project
Answer customer questions from your knowledge base and escalate what matters.
Advanced project
Summarise sources into cited research notes your team can trust.
Prashant Deol
Founder & Instructor
Every lesson follows the way real systems get built: start from a business problem, design the system, and ship something that works. [Add a short, verified background — experience, notable work and teaching approach.]
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Yes. You receive a the360tech certificate of completion once you finish the lessons and submit the required projects.
Recorded lessons, project files and templates stay in your dashboard for [access period] after enrolment, including future updates to the course.
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Inclusive of GST · UPI, cards, net banking & EMI
Next cohort starts 13 Nov 2026
This program includes
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